Our Services

Frequently Asked Questions about the Waitlist

How does it work?

This new system will allow you to add yourself to the Community Market waitlist from home. There are two ways to access the waitlist:

1) https://bit.ly/CMWaitlist

2) There will be a QR code posted at the entrance of the Community Market. We will also have flyers with the code and the link that neighbors can take home.

Enter your name (just first name is ok) and phone number to add yourself to the list You will get a confirmation text message which will have a link where you can monitor your place in line.

Once it’s your turn, you will receive another text message letting you know that we are ready for you at the Community Market. At that point, you will check in at the front door, and the Welcome volunteer will let you in to shop.

Why are we making the change?

This new system will allow the Community Market to serve as many families as possible each day. It will also give neighbors more flexibility while waiting in line.

Do I need to download an app?

You don’t need to download anything to use Waitlist Me. You will add yourself to the waitlist on a web page, and you will be notified by text message.

Why do you need my phone number?

The Community Market will use your phone number to notify you about your place in line. We will not use any information for any purpose other than notifying you about your place in line. All names and phone numbers are erased at the end of each day.

When will I be able to put my name on the list?

You can put your name on the list starting at noon each day for that day’s market.

What if I can’t receive texts?

You can check in at the Community Market entrance whenever you arrive during Market hours (1-4pm), and we can add you to the waitlist manually.

When should I come to the Community Market?

After you receive the notification text "We are ready for you", you will have 10 minutes to check in at the front entrance.

Please be in the Community Market parking lot when you are within 15 spots of the front of the line. That will ensure you have plenty of time to check in once you receive your text.

The time it takes to get to the Community Market varies based on your location, so please plan accordingly.

Why do I have a 10-minute window to show up after I am called?

We want to serve as many families as possible during the day. The 10-minute window allows us to do that. We recommend that you keep an eye on your place on the waiting list and aim to be in the Community Market parking lot when you are within 10 spots of the front of the line. That will ensure you have plenty of time to get to the front entrance after you receive the “We are ready for you” text.

What if I miss the 10-minute window?

We will ask you to put your name back on the waiting list.

Who can I talk to with questions or concerns?

Any Staff member will gladly answer your questions.